The CLCGB operates an escalation process for any of our leaders, members, or parents who may have issues locally. Our aim is to deal with all issues locally and immediately with a satisfactory outcome. However, if your query or complaint hasn't been addressed properly there is an escalation route as below.

Who is the issue about?	Escalate to
Company issue	Company Commander
Company Commander	Battalion
Battalion	Regiment
Regiment	National Headquarters
NHQ Staff	Chief Executive
Chief Executive	Brigade Council or Staff and Finance

If there is a safeguarding issue this needs to be escalated to the Safeguarding Officer within the company, and also informing the National Safeguarding Officer of the situation.

If you have any questions you should contact NHQ by email at contactus@clcgb.org.uk 

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